Privacy Policy

1. Introduction

EasyCanvas ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Canvas LMS automation platform. By using EasyCanvas, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Educational institution information
• Subscription and billing information
• Account preferences and settings
• Communication history with our support team

2.2 Academic Data

To provide our automation services, we may access:

• Canvas course information and structure
• Assignment details and requirements
• Quiz and discussion content
• Academic calendar and deadlines
• Email content related to academic activities

2.3 Technical Information

We automatically collect certain technical information:

• IP addresses and device information
• Browser type and version
• Usage patterns and service interactions
• Error logs and performance data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Automating Canvas assignments, quizzes, and discussions
• Managing academic schedules and deadlines
• Providing email automation services
• Personalizing your dashboard and user experience

3.2 Account Management

• Creating and maintaining user accounts
• Processing subscription payments
• Providing customer support
• Sending service-related notifications

3.3 Service Improvement

• Analyzing usage patterns to improve features
• Troubleshooting technical issues
• Developing new features and services
• Ensuring service security and stability

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication procedures
• No Credential Storage: We do not store Canvas login credentials
• Secure Infrastructure: Hosting on secure, SOC 2 compliant cloud providers
• Regular Audits: Routine security audits and vulnerability assessments
• Data Minimization: We only collect and retain necessary information

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

5.1 Service Providers

We may share data with trusted service providers who assist us in:

• Payment processing
• Cloud hosting and data storage
• Customer support services
• Analytics and performance monitoring

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety
• Investigate potential violations of our Terms of Service

6. Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: Retained while your account is active
• Academic Data: Deleted within 30 days of account cancellation
• Billing Information: Retained for 7 years for tax and accounting purposes
• Support Communications: Retained for 2 years for quality assurance
• Technical Logs: Retained for 90 days for security and troubleshooting

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal information
• Export your data in a portable format
• View and update your account information

7.2 Correction and Deletion

• Correct inaccurate personal information
• Request deletion of your personal information
• Close your account and associated data

7.3 Control and Consent

• Withdraw consent for data processing
• Opt out of non-essential communications
• Restrict certain data processing activities

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze service usage and performance
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect some service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information during international transfers.

10. Children's Privacy

EasyCanvas is intended for users who are 18 years or older, or who have reached the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our service interface. Your continued use of EasyCanvas after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Family Educational Rights and Privacy Act (FERPA)
• Other applicable regional privacy laws